Quality Analyst Intern Dr. Reddy's Foundation

0.0 - 1.0 years

1 - 1 Lacs

Somajiguda, Hyderabad

On-site

Job Description:We are looking for a Quality Analyst Intern to monitor and evaluate student verification calls. The intern will ensure adherence to verification scripts, assess call quality, and provide feedback to improve accuracy and efficiency. Key Responsibilities:Monitor and review student verification calls to ensure accuracy and compliance with company guidelines. Assess call recordings based on predefined quality parameters such as communication, data accuracy, and adherence to the verification process. Provide constructive feedback to the calling team for improvement. Document errors, inconsistencies, and areas of improvement in call audits. Collaborate with the operations team to enhance call quality and efficiency. Maintain reports and share insights on quality trends and training needs. Required Skills & Qualifications:Currently pursuing or recently completed a degree in Business, Communications, or a related field. Strong attention to detail and analytical skills. Good listening and communication skills. Ability to work independently and as part of a team. Proficiency in MS Excel and basic reporting. Prior experience in call audits or quality analysis (preferred but not mandatory). Benefits:Hands-on experience in quality analysis and compliance monitoring. Opportunity to work in a dynamic and learning-driven environment. Certificate of internship upon successful completion.

Posted 4 months ago

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Tally Accountant VVC Motors

1.0 - 31.0 years

1 - 3 Lacs

Somajiguda, Hyderabad

On-site

Posted 7 months ago

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Documentation Officer M/s Credit Browse Incorporation

0.0 - 31.0 years

1 - 2 Lacs

Somajiguda, Hyderabad

On-site

Coordinate with customers and bankers and complete the documentation process.

Posted 8 months ago

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Telecaller Outbound M/s Credit Browse Incorporation

1.0 - 31.0 years

2 - 2 Lacs

Somajiguda, Hyderabad

On-site

We are seeking a dynamic and results-driven Telecaller/Telesales Executive to join our sales team. The ideal candidate will focus on generating leads, converting them into opportunities, and closing sales through telecalling. Key Responsibilities: Lead Generation and Conversion: Proactively identify and generate leads through outbound calling. Effectively present and promote products/services to potential customers. Engage with leads, address inquiries, and nurture them through the sales funnel. Sales Closure: Convert qualified leads into sales by understanding customer needs and providing tailored solutions. Negotiate and finalize deals over the phone. Customer Engagement: Build and maintain strong relationships with potential and existing customers. Provide exceptional customer service to ensure satisfaction and repeat business. Follow-ups: Follow up with potential customers regularly to ensure timely closures. Re-engage with leads who expressed interest but did not convert. Documentation and Reporting: Maintain accurate records of calls, customer interactions, and sales outcomes in the CRM system. Submit daily/weekly performance reports to the manager.

Posted 8 months ago

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